We all get 'em when we sell. Objections from potential customers and current customers. Most often, objections are about price that's too high or at least, price that's perceived as too high. Can you relate? If you want some great tips on handling objections and selling, my current go-to site for sales ideas happens to be ...

Read a quote today from Elbert Hubbard (1856-1915), an American publisher and former soap salesman. He was quoted as saying, "We awaken in others the same ATTITUDE OF MIND we hold toward them."   Hmmmm. Interesting. I agree with this wholeheartedly. Do you? How does this play out in your life as a family member? an IBO? a ...

Something hit me while I was catching up on email correspondence yesterday evening. Email and SmartPhones have made an impact on communication style. Favorable in the areas of speed and ease, not so favorable in the areas of tact and diplomacy. And PLEASE don't think I am just pointing fingers at others -- we, including myself, need to think ...

July 24 marks the one-year anniversary of the Sales Speak blog on OZ. Thank you for everyone at Corp. who made it happen for me, but most importantly, thank YOU for reading and commenting on Sales Speak. You're the reason this blog has been a success. You're the reason I write this blog. You're the reason I work here. You're the ...

E-mail is an excellent communication vehicle but it has its own set of challenges. It's a great shortcut for salespeople, but, in my opinion, it should be combined with voice and face-to-face contact with customers and colleagues. I am sure a few people reading this who know me well are snickering. How credible can my message on this be? ...

Yesterday during services, the minister had the young children come up to the front to talk about the meaning of Easter. One little boy said, Easter is about "in with the new, out with the old" and another child close by who was too shy to move to the front murmured to his mother, "oh, that's why it's in ...

This weekend, I ended up at my favorite local bookstore, discovered a book called Words that Work-It's Not What You Say, It's What People Hear by Dr. Frank Luntz. (Available through B&N, your Quixtar Partner Store.) I took the book with me to the cafe, ordered coffee, sat down, and read vrtually the entire book. I couldn't ...

Over the past couple weeks, it may have seemed like the CodeReview bloggers dropped of the face of Ada.  ;)  The truth is that we are all still here...well most of us.  There has been a lot going on here at the Quixtar Spaulding facility ever since we came back for the new 2008 calendar year.  All the work at the office, much ...

This was the very first Achievers I have ever attended.  It has been an experience I will certainly not forget.  It isn't because of the weather either...although going from sub freezing temperatures in Grand Rapids Michigan to 80's in Fort Lauderdale Florida is certainly memorable, what I am talking about is the opportunity to ...