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  • What are you selling?

    Tell me (the consumer) in a single sentence-- one clear, concise selling proposition aimed straight at my heart, then my head will follow. The book, Hot Button Marketing, by Barry Feig discusses this -- and presents hot buttons. Feig defines hot buttons as the cue that triggers an emotion in a prospective buyer. It's a cue that ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on May 27, 2008
  • Letting go of life as we know it ...

    I've been thinking about how I need to let go of my old job responsibilities and embrace my new role. It's not easy to walk away from a warm, familiar, accepting environment into unknown, unchartered territory. For the most part, I like the unknown--it's full of challenge and discovery. But it's bumpy! And I tend to trip once ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on May 7, 2008
  • Need, desire, or interest?

    In a past blog, I referred to discovering a customer's need ... but maybe need is too limiting. We don't all buy based on need. What are some of the reasons a customer buys a product from you? Is it curiosity? Is it desire? Is it comfort? convenience? security? protection? to look younger? feel more energetic? feel pretty? lose ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on October 1, 2007