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  • Some of the best people are in this business ...

    and blogging here on Opportunity Zone. Thank you for all of you who read the blogs. So grateful to hear your feedback and share your ideas and suggestions with Marketing, Sales, The Learning Lab, IT, Customer Support, Communications, and everyone at Amway Global. In the last few months, I've also had the pleasure of meeting (face to face!) ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 25, 2008
  • Attitude is everything

    Read a quote today from Elbert Hubbard (1856-1915), an American publisher and former soap salesman. He was quoted as saying, "We awaken in others the same ATTITUDE OF MIND we hold toward them."   Hmmmm. Interesting. I agree with this wholeheartedly. Do you? How does this play out in your life as a family member? an IBO? a ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 19, 2008
  • New! Now. Wow! Don't miss this!

    And how do you get your hands on it? AmwayGlobal.com is bursting with new products, new sales info, and what's new with IBOs and their customers. Visit the site today and every day. For instance, what did I learn when I checked it out just now? A brighter future for my skin is in the picture, or should I say in a new product called ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 10, 2008
  • Cross sell, up sell, what to sell, we all sell!

    Do you sell many products of one brand? Do you sell many brands and many products? Do you cross-sell beauty customers by suggesting appropriate health supplements or jewelry? Do you approach new customers with Ribbon Gift Collections and then upsell them to our core brands like Nutrilite and Artistry? Recently, a successful retailing IBO sent me ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on July 2, 2008
  • What are you selling?

    Tell me (the consumer) in a single sentence-- one clear, concise selling proposition aimed straight at my heart, then my head will follow. The book, Hot Button Marketing, by Barry Feig discusses this -- and presents hot buttons. Feig defines hot buttons as the cue that triggers an emotion in a prospective buyer. It's a cue that ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on May 27, 2008
  • Adding Value

    Most people like you and me want to feel as if they add value when they’re involved in something … personally and professionally.  I don’t know about you, but when I feel like I don’t add value or others think I don’t enhance or improve a project or event or sales conversation, it bothers me immensely. So, ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on May 15, 2008
  • Customer service makes the difference

    I have just returned from vacation. Spent a few days in Naples, Florida visiting my mother. She's 82, going on 39. If I have half the energy and positive attitude she has when I am in my 80s, I will be fortunate. She's a great example of how positive attitude and self care can make a huge difference in quality of life. But, that's ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on April 17, 2008
  • Bad gifts don't have to happen to good people

    That's the beauty of the Ribbon Gift Collections. The newest assortment of General and Specialty Collections make gift giving the pleasure it ought to be, no matter what the occasion (even Groundhog Day!), no matter who the recipient (even a grumpy co-worker who needs an uplift!), no matter what the budget (people give gifts even when money is ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on April 1, 2008