Ditto use has been growing, and it's easy to see why. It's a great tool for managing your business. There has been some debate on whether Ditto is customer friendly, and how to make it more so. In my last post, When is a customer your customer?,  I asked whether you use Ditto with your customers, and if so, when do ...

I have heard several experienced retailing IBOs say that they do not consider someone a customer until they purchase multiple times. Furthermore, they don't tell customers about their Personal Websites or suggest Ditto until a relationship has been established and the customer is loyal to at least one product.  Even then, technologies ...

OK, you’ve told us what is wrong with the CSA and Receipt tool, and you’re right. But fair is fair, and in order for us to improve, we need to ask you a few more questions. First, I’d like to mention the newest addition to the CSA. It’s called the Customer Contact Purchase History report, and can be found as a link in ...