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  • Some of the best people are in this business ...

    and blogging here on Opportunity Zone. Thank you for all of you who read the blogs. So grateful to hear your feedback and share your ideas and suggestions with Marketing, Sales, The Learning Lab, IT, Customer Support, Communications, and everyone at Amway Global. In the last few months, I've also had the pleasure of meeting (face to face!) ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 25, 2008
  • Attitude is everything

    Read a quote today from Elbert Hubbard (1856-1915), an American publisher and former soap salesman. He was quoted as saying, "We awaken in others the same ATTITUDE OF MIND we hold toward them."   Hmmmm. Interesting. I agree with this wholeheartedly. Do you? How does this play out in your life as a family member? an IBO? a ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 19, 2008
  • New! Now. Wow! Don't miss this!

    And how do you get your hands on it? AmwayGlobal.com is bursting with new products, new sales info, and what's new with IBOs and their customers. Visit the site today and every day. For instance, what did I learn when I checked it out just now? A brighter future for my skin is in the picture, or should I say in a new product called ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on September 10, 2008
  • Cross sell, up sell, what to sell, we all sell!

    Do you sell many products of one brand? Do you sell many brands and many products? Do you cross-sell beauty customers by suggesting appropriate health supplements or jewelry? Do you approach new customers with Ribbon Gift Collections and then upsell them to our core brands like Nutrilite and Artistry? Recently, a successful retailing IBO sent me ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on July 2, 2008
  • Customer service makes the difference

    I have just returned from vacation. Spent a few days in Naples, Florida visiting my mother. She's 82, going on 39. If I have half the energy and positive attitude she has when I am in my 80s, I will be fortunate. She's a great example of how positive attitude and self care can make a huge difference in quality of life. But, that's ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on April 17, 2008