and blogging here on Opportunity Zone. Thank you for all of you who read the blogs. So grateful to hear your feedback and share your ideas and suggestions with Marketing, Sales, The Learning Lab, IT, Customer Support, Communications, and everyone at Amway Global. In the last few months, I've also had the pleasure of meeting (face to face!) ...

Read a quote today from Elbert Hubbard (1856-1915), an American publisher and former soap salesman. He was quoted as saying, "We awaken in others the same ATTITUDE OF MIND we hold toward them."   Hmmmm. Interesting. I agree with this wholeheartedly. Do you? How does this play out in your life as a family member? an IBO? a ...

And how do you get your hands on it? AmwayGlobal.com is bursting with new products, new sales info, and what's new with IBOs and their customers. Visit the site today and every day. For instance, what did I learn when I checked it out just now? A brighter future for my skin is in the picture, or should I say in a new product called ...

Yesterday's issue of USA TODAY featured a full-page ad by Nutrilite and Amway Global congratulating the Team Nutrilite 2008 medal winners. (It's in the Sports section.) Four athletes are featured and the common denominator between them is Nutrilite, the world's leading brand of vitamins, minerals, and dietary supplements. It ...

Something hit me while I was catching up on email correspondence yesterday evening. Email and SmartPhones have made an impact on communication style. Favorable in the areas of speed and ease, not so favorable in the areas of tact and diplomacy. And PLEASE don't think I am just pointing fingers at others -- we, including myself, need to think ...

You're probably wondering why a blog on selling is discussing kindness, but I see it as key when it comes to interaction with people. Kindness is about life and because selling for IBOs is a becoming a way of life during the our business transformation, we need to talk about kindness, but more importantly, we need to act with ...

Do you sell many products of one brand? Do you sell many brands and many products? Do you cross-sell beauty customers by suggesting appropriate health supplements or jewelry? Do you approach new customers with Ribbon Gift Collections and then upsell them to our core brands like Nutrilite and Artistry? Recently, a successful retailing IBO sent me ...

E-mail is an excellent communication vehicle but it has its own set of challenges. It's a great shortcut for salespeople, but, in my opinion, it should be combined with voice and face-to-face contact with customers and colleagues. I am sure a few people reading this who know me well are snickering. How credible can my message on this be? ...

May day is certainly a day to celebrate! It's not only the first day of May, it's the promise of spring, the joy of fresh flowers -- vividly colored tulips, pretty pastel hyacinths, blossoming trees and shrubs. In Europe, this day is filled with festivities complete with dancing around a garlanded pole called a maypole, from ...

I have just returned from vacation. Spent a few days in Naples, Florida visiting my mother. She's 82, going on 39. If I have half the energy and positive attitude she has when I am in my 80s, I will be fortunate. She's a great example of how positive attitude and self care can make a huge difference in quality of life. But, that's ...