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  • Tact: Missing in Action?

    Something hit me while I was catching up on email correspondence yesterday evening. Email and SmartPhones have made an impact on communication style. Favorable in the areas of speed and ease, not so favorable in the areas of tact and diplomacy. And PLEASE don't think I am just pointing fingers at others -- we, including myself, need to think ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on August 8, 2008
  • What's on your Reading List? Part One

    Reading is a way to learn new skills, inspire ideas, broaden your perspective. I read to become a better writer, a better businessperson, a stronger leader, a better person. My favorite business books are not just about sales and marketing. They're about leading, about teaming, about design, about writing, about blogging, about creativity, ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on October 17, 2007