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  • Ribbon gives you reason to Celebrate!

    Listen up! I've got a tidbit of info on what's to come with Ribbon. Bet you thought we launched all the collections for this year. Not true. You're one of the first to know ! There's something NEW and it's coming soon to the Ribbon Gift & Incentive Program. The Celebrate Gift Collection. It's a holiday treat every ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on June 25, 2008
  • The "Choices" you need and want for selling

    This week, I was fortunate enough to spend some time with an IBO couple who are hugely successful in the business and currently participating in The Learning Lab with Quixtar. Wow, I learned so much in 90 minutes. One of the topics was Choices Catalog. I asked how they use it in the business. What they liked about it and what they thought we could ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on October 4, 2007
  • Need, desire, or interest?

    In a past blog, I referred to discovering a customer's need ... but maybe need is too limiting. We don't all buy based on need. What are some of the reasons a customer buys a product from you? Is it curiosity? Is it desire? Is it comfort? convenience? security? protection? to look younger? feel more energetic? feel pretty? lose ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on October 1, 2007
  • Ask, discover a need, provide a solution, get feedback

    Give your customer what they need when they need it and how they want it ... right? Easy to do. Agree? I agree it's all about what the customer wants and needs but it's not always easy to figure it out unless you ASK. And even then, the solution may need always fulfill their need a 100% but it's important to make every effort to ...
    Posted to Sales Speak (Weblog) by Susan Julien-Willson on August 20, 2007